Advocacy and Client Service Agreements
Doctors Choice Senior Services will provide concierge senior placement services for the client, the client’s family, friends, POA or decision-makers. Our placement services are free of charge, as we are compensated by the community in which the client is placed. Working with an advocate like our agency it does not affect the price of the room or care. In fact, because of the quality of service we provide and the relationship we build with our network communities, we may be able to negotiate a lower community fee and other services on the client’s behalf. In addition, personal contact information such as phone numbers, emails, and other personal information is not shared with any community without your consent and knowledge nor do we sell your contact information to any party. We are committed to providing you with the highest services by recommending communities that are licensed, in good standing with state surveys, and meet the client’s needs from assessment or consultation with the family. When an assessment is absent, we will schedule tours to recommended communities and accompany on tours when possible to represent or advocate for clients and family. The family/client or responsible party always retains the final decision and choice of the senior living community.
By agreeing to the terms under our client service agreement, you are accepting the following: That Doctors Choice Senior Services will be your advocate (representative) in finding care until a solution has been found or this agreement is terminated by the client and/or Doctors Choice Senior Services; that you will not directly contact communities or residential care homes on your own without notifying your advocate (representative); that you will not go online and fill out any forms to get information regarding assisted living; that if you no longer wish Doctors Choice Senior Services to be your advocate you will notify us immediately by phone or email. If we find we cannot provide the highest quality in the role needed, we will terminate this agreement. If we provide the highest quality service and the client moves into a community or residential-care home and circumstances change, Doctors Choice Senior Services will remain as your representative for 90 days. After that time, providing this is a permanent placement, the agreement will terminate.
Once again, our services are at no cost to you and we are committed to finding the quality care and purposeful senior living for you or your loved one. If you are already working with another agent or if you have done an online search before reaching us, please let us know, as there can only be one advocate or representative.
By agreeing to these terms under our client service agreement,
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